Step 1: Visit: http://www.ourfamilylife.com and log into Qwik-Post on the top right hand corner by entering your family name & password. You will then be directed to our administrative console, Qwik-Post, which is where you can upload content into your website.

Step 2 Instructions:

1. From the "Home" tab, scroll half way down until you see empty boxes. Click on the box so they turn bright yellow and then click the highlighted button underneath them, "Click here to add / change homepage photos".
2. To change sequence of photos, click on the photo you want and drag & drop to the position desired to rearrange the photos.
3. Use "Unselect" button to undo selection.
4. Use "Select All" if you want to compile all 5 selections now.

Yes. When you are logged into the administrative area of your website, Qwik-Post, there are different tabs for controlling each different area of your website. Click the "Home" tab to change the photos on your homepage.

After any new uploads or changes, click on "View Site With Changes" to see your latest version. Or go directly to your website domain which is: http://www.ourfamilylife.com/yourfamilynameFamily

Go to "Video" tab after logging into Qwik-Post, click "Add Video" to follow the 3 easy steps:

1. Create your title
2. Browse for a video
3. Click upload video

AVI, MPEG, WMV, and MOV.

Personalizing your family website is incredibly easy using Qwik-Post. With Qwik-Post there is absolutely no programming required. All changes to your website are point / click / type. You'll find on screen instructions or helpful cues in virtually every section of Qwik-Post.

We are here to help. Technical support is available if you would like some assistance or have questions about your family website features. Within Qwik-Post you will see an icon for Live Chat or you may call 1-888-602-3057 or email us at: oflcustomersupport@dglp.com for more help.

Yes! Our simple, fun, and immersive family websites are compatible for both Mac and PC users.

We are very proud of our websites and their quality. We strive to offer our customers the customized websites they desire to reflect the personality of their family. If you are not 100% satisfied with your website for any reason, we offer a 30-day money back guarantee. Subsequently, you can cancel your membership at any time, and the monthly hosting fees will discontinue.

When you sign up for your family website you are signing up on a subscription basis. You can cancel at anytime with no obligation by emailing us directly at: oflcustomersupport@dglp.com

We are proud of the competitive pricing we offer for building family websites. If you were to hire a designer to customize and build a site for your family, you could expect to spend thousands. We offer the most up to date, highest quality and most technologically advanced websites with real time and Flash graphics. The Family Post is the high-end, customized website provider available to families today. Without the competition other companies face, we can keep our prices reasonable and our services personable.

We offer unlimited customer service and technical support by phone or email. Your website includes a domain name which must be hosted by a server. The monthly subscription fee covers services, technical updates, domain and server hosting, as well as maintenance fees and storage. Each month we will automatically charge your credit card for your convenience.

Depending on the package level you select, our monthly hosting fees are included and the packages are as follows:

Standard	$4.95/mo. ( Family Photos: 1,500 photos; Video Clips: 10 min; includes Family Message Board)
Classic	$8.95/ mo. ( Family Photos: 3,000 photos: Video Clips: 30 min; includes Family Message Board)
Premium	$11.95/ mo. ( Family Photos: UNLIMITED; Video Clips: UNLIMITED; includes Family Message Board & Family Email)

All packages include these core features: personalized look & feel, your own web address, kids pages, family news & history, newsletter, event calendar, email blast, secured backups of your photos & videos, and no advertisements.

Upon purchase, you can log into Qwik-Post immediately to begin uploading photos to your homepage. After, the homepage photos are uploaded; you can begin building your site by using any of the tabs for family news, message boards, emails, etc.

With your family website, you will have one administrative password for logging in and making updates and changes to your website. All of your family and friends can view your website by your URL / domain name at any time. However if they would like to add content to your website as well, then it is your preference whether or not you wish to provide them with your administrative password. Without the administrative password, visitors can only comment in the "Message Board" area or email you through "Contact Us".

If you wish for additional family and friends to add photos to your website, they can either email the photos to the website administrator or you can provide them with the administrative password so they can upload them into the website at any time.

Once you have purchased your website, it is yours to keep. The domain and hosting fees are a membership-based system that you can renew monthly or annually. The website is yours until you cancel your membership.

You can email oflcustomersupport@dglp.com or call us at 1-888-602-3057

It is required that you download a one-time installation of our image up-loader control called Aurigma. This will happen the first time you log into your website as the administrator to create a photo gallery or album. This will enable your photos to be uploaded at a greater speed and will load more photos at one time.

Our new Family Newsletter feature is now used as a template for emailing family & friends. Choose from our 6 professionally- designed, fun and colorful templates for your use. Write and share photos to your family & friends with a personalized newsletter that has your family look and style on it! Make announcements in a captivating way with stories, news, photos and other family activities that everyone can enjoy reading and sharing. The Family Newsletter is available n any service package as a way to announce any news to family & friends about your family website. You can include your family URL in your email and make your website password-protected as another security option.

The Family Newsletter is used to email a select group of people in your directory at one time. However, you will have to manually check each person in your directory that you wish to receive this email. At this time, there is no ability to create special groups for email blasts.

No. Your website is your website and no one can advertise on it without your permission.

You can change your website design at any time by logging into Qwik-Post. From the "Home" tab, there is a drop down box that lists all of our current website designs. Simply click on any of the designs and watch the preview box on the right of the page change to the design selected.

YES! You can upload your own music into your website or choose from a vast selection of music provided by Our Family Life in genres such as jazz, country, funk, classical, world pop, contemporary life, rock and other that match your design taste. To upload your own music, simply log into the administrative area of your website (Qwik-Post), on the "Home" tab there is a drop down box for music, select "Upload My Own File" to upload the music of your choice.

Yes! Each service package varies in storage and archiving space (Standard, Classic and Premium). The Standard site holds up to 1,500 photos; the Classic site holds up to 3,000 photos; and the Premium has UNLIMITED photos. This is an ideal destination for preserving your family memories in a safe and secure location that is backed up online daily and offline weekly to ensure the safeguarding of your precious memories.

Your Message Board allows you to have multi-threaded topics and discussions where people can post comments and reply. Message boards are great forums for open dialogue, thoughts, opinions, stories and experiences for friends and family to enjoy and share. Your family and friends will be able to post responses and comments, enhancing personable interaction. You will be able to converse on multiple subject threads all in a private and secured environment. The public will not be able to access or view your Message Board.

Only the administrator can edit and delete topics from the Qwik-Post management system. However anyone visiting your message board can easily create new topics by entering a Subject, and entering a name under Created By. If your site is password-protected, guests can enter your site with a password, and view current topics on your message board of your family site. They can see your topic subjects and post comments in context to your subject. If your site remains public, anyone can post comments on your message board without any permission.

Go to the message board tab, and click on the topic of interest. Click post reply and enter your name and message. Click Submit.

The Calendar can be used to keep track of birthdays, soccer games, baseball practices, and appointments in your family's busy life.

Currently, only the administrator can add or edit the calendar events & details. Guests can only view at this time, however, in our future version, it will be open to all guests to edit and add.

Your domain name will be an extension name to Our Family Life such as: http://OurFamilyLife.com/gordonfamily. However, if you wish to have a personalized domain such as www.gordonfamily.com, we can set that up for you for an annual fee of $35. Your domain will be hosted by Our Family Life. If you wish to register a domain on your own, there is no additional cost in having it pointed to your family website.

Every website has a personal URL, For example: http://OurFamilyLife.com/gordonfamily Each URL has your "Family Name" and the word "Family" generated after it. If you password-protect your site, you will need to give guests your password along with your family URL. Upon entering your site, your guest will be prompted to enter the password to access and view your family site.

If you did not select password-protection, your family URL becomes public where anyone can view your site.

When you log into Qwik-Post to administer changes to your site, the top of your page will display how much storage you have used and how much is remaining. There is an easy auto-upgrade path incase you are near your storage limit. Simply click the "Upgrade Now" button to upgrade your site and increase your storage limit.

Visa, Mastercard, and American Express only.

With our subscription pricing, you can pay monthly or annually. Your credit card will automatically be charged on the billing cycle you select.

All prices are shown in U.S. Dollars. However, we are now servicing Canadian and UK dollars.

The history tab is a section that allows you to chronicle your life's events. It is the perfect tab to share holidays, vacations, special family announcements, and other festivities. You have the authority to have the site password-protected or leave it open to the public so anyone can view them.

The blog section is your online journal. You can write about any topic, thoughts, feelings, dreams, travel, family, politics, spirituality, fitness, and pretty much anything that strikes your chord. Each entry can have an associated photo to help better share your stories!

Our Family Tree allows you to track and store your family's genealogy. Track birthdays, places of birth, addresses, occupations, deceased relatives and upload a photo for each family member. Preserve your family's history quickly and easily online.

To begin building your tree, when you are viewing your family website simply click the "Family Tree" tab and add / edit / arrange family members in your tree. Additional information about the Family Tree can be found within the FAQ's located on your Family Tree page.

Unfortunately the tab names / locations can not currently be changed. However we do recognize this would be a great feature and we will be offering the ability to change the names of your navigational tabs as well as to add and delete sections / pages from your website. When these features are available, you will be notified immediately. Please stay tuned!

All of our service packages include monthly hosting service that is already embedded in the monthly fees. Once you cancel your subscription, the hosting service is also cancelled at the same time.

If you are unable to login or upload photos into your website, perhaps you need to clear your cache. Usually clearing your cache will enable greater speed in your navigation and uploads as well as in receiving the latest updates or new versions for your site.

To clear your cache on your computer: (For Internet Explorer users)
1. Open up your Internet Explorer, and go to Tools, Internet Options, Delete Cookies, click OK, then when finished, Click Delete Files, and click OK.

To clear your cache on your computer: (For Safari users on MAC)
1. Open up your Safari browser, and go to Empty Cache, and click Empty.

To clear your cache on your computer: (For Firefox users)
1. Open up your Firefox browser, go to Tools, and click "Clear Private Data". Make sure cookies and cache are both checked. Click "Clear Private Data Now".

For Internet Explorer Users
If you are unable to upload photos and you are receiving an error about an Aurigma Uploader, it is possible that your uploader was corrupted and needs to be re-installed. However first, try clearing your cache by going to "Tools" in the menu bar of your Internet Browser, then click "Internet Option". A box will appear and in the middle of the box, select "Delete Cookies" and then select "Delete Files". Once you have done this, click "OK".

Once you have cleared your cache, simply close out of your browser and open a new browser, then log into your website and try again. If this did not resolve your issue, simply click on this link to un-install your Aurigma Uploader:
Uninstall Aurigma uploader

Follow the instructions associated with the computer system you are using. By scrolling down the link, you will see options for different versions of Internet Explorer. Follow the instructions associated with your version. Once you have uninstalled your uploader, simply close out of your browser and reopen, then log back into your website and try again. Since you just uninstalled your uploader, when you try to create an album you will be asked to install the uploader again, click "Yes" for the installation and resume uploading your photos! If you have further errors or this does not resolve your issue, please email us so that we may further assist you:
oflcustomersupport@dglp.com.

For NON- Internet Explorer Users: (Example: Firefox)
If you are unable to upload photos and you are receiving an error about an Aurigma Uploader, it is possible that your uploader was corrupted and needs to be re-installed. However first, try clearing your Java Cache by clicking this link and scrolling down to the JAVA section:
How to Clear Your Java Cache

Once you have cleared your Java Cache, simply close out your browser and open a new browser, then log into your website and try again. If this did not resolve your issue, simply click on this link to un-install your Aurigma Uploader:
Uninstall Aurigma uploader

Follow the instructions associated with the computer system you are using. Once you have uninstalled your uploader, simply close out of your browser and reopen then log back into your website and try again. Since you just uninstalled your uploader, when you try to create an album you will be asked to install the uploader again, click "Yes" for the installation and resume uploading your photos! If you have further errors or this does not resolve your issue, please email us so that we may further assist you:
oflcustomersupport@dglp.com.

For MAC Users
If you are unable to upload photos and you are receiving an error about an Aurigma Uploader, it is possible that your uploader was corrupted and needs to be re-installed. However first, try clearing your Java Cache by clicking this link and scrolling down to the JAVA section:
How to Clear Your Java Cache

Once you have cleared your Java Cache, simply close out your browser and open a new browser, then log into your website and try again. If this did not resolve your issue, simply click on this link to un-install your Aurigma Uploader:
Uninstall Aurigma uploader

Follow the instructions associated with the computer system you are using. Once you have uninstalled your uploader, simply close out of your browser and reopen then log back into your website and try again. Since you just uninstalled your uploader, when you try to create an album you will be asked to install the uploader again, click "Yes" for the installation and resume uploading your photos! If you have further errors or this does not resolve your issue, please email us so that we may further assist you:
oflcustomersupport@dglp.com

For Internet Explorer Users: If you are unable to upload photos and you are receiving an error about an Active X Control, it is possible that your uploader was corrupted and needs to be re-installed. However first, try clearing your cache by going to "Tools" in the menu bar of your Internet Browser, then click "Internet Option". A box will appear and in the middle of the box, select "Delete Cookies" and then select "Delete Files". Once you have done this, click "OK".

Once you have cleared your cache, simply close out your browser and open a new browser, then log into your website and try again. If this did not resolve your issue, simply click on this link to un-install your Active X Control:
Uninstall Aurigma uploader

Follow the instructions associated with the computer system / browser you are using. Once you have uninstalled your uploader, simply close out of your browser and reopen then log back into your website and try again. Since you just uninstalled your uploader, when you try to create an album you will be asked to install the uploader again, click "Yes" for the installation and resume uploading your photos! If you have further errors or this does not resolve your issue, please email us so that we may further assist you: oflcustomersupport@dglp.com.

If you are unable to view sections of your website, you most likely need to update your Flash player. Our websites are all designed using Flash and require Flash 8 to be installed on your computer in order to view them correctly. On the bottom of your website, there is a link that states, "Macromedia Flash Player 8 Required, Click here to Install" simply click that link for the free installation, or click here:
Get Flash Player

If you'd like a copy of all your files currently on your family website, please make this request within 10 days upon date of closing & canceling your account to customer service. After the 10 days, The Family Post will no longer hold your files in our database nor be responsible for any loss, or damages to your files. Upon request, we'd be happy to save only the photos & videos on your website; News/History content or items previously formatted cannot be retrieved. Currently, individual downloads to save files from your computer are unavailable at this time. Shall you return to The Family Post in the near future, a new family website will have to be re-created.

Please email oflcustomersupport@dglp.com for more details.

Simple Steps to Duplicating Photos into Your Family Website:

Currently, there's no easy way to transfer photos from other photo-sharing sites ( such as Flickr, Shutterfly, Snapfish, Photobucket, etc.) into your family website. However, if you have existing photos on another site, you can simply log into your account, decide which photos you'd like to upload, and locate the original files onto your computer. To upload photos into your family website, they must first be saved and stored onto your computer.

Once you have located the photo files on your computer, you can now upload them into your website by simply login into the administrative console, Qwik-Post, and follow the steps for uploading photos. If you have any questions when uploading your photos, simply see Step 1 in our FAQ's or email us at: oflcustomersupport@dglp.com.